FAQ

Questions HVAC contractors ask us.

Straight answers on pricing, timelines, software, data and what the AI actually does. If your question is not here, ask us directly and we will answer it in writing.

What is HVAC AI?

HVAC AI is software that runs the front office of an HVAC business: answering calls, following up leads, keeping customers updated and automating repetitive admin. On this site we call that the AI office. There is a longer explanation, including what it does not do, in the HVAC AI guide.

What is ExohushAI?

ExohushAI sets up and runs done-for-you automation software for established HVAC contractors in the USA. That means the systems that answer your calls, follow up your leads, handle customer communication and take repetitive admin off your team. We configure them around your business, connect them to the tools you already use, and keep supporting them after go-live.

Who are your services for?

Established HVAC contractors, mainly in the United States, who already have steady inbound calls and leads, and whose office is the bottleneck. Most of our clients have a small office team covering phones, scheduling and paperwork between jobs. Operations managers and office leads usually run the evaluation.

What is included in each package?

Each package is a configured system, not an off-the-shelf tool. CallShield covers inbound calls and booking, LeadForge covers lead follow-up and qualification, ClientConnect covers customer communication and reviews, OpsFlow covers back-office work, and LegacyBridge connects the older software you want to keep. The full list for each package is on its own page under Solutions.

How much do your services cost?

Pricing is quoted during your free consultation, based on your business and the scope you need. We do not publish prices because two contractors with the same number of calls can need very different work. You get a written scope and a quote before anything starts.

How long does implementation take?

Typically 7 to 10 working days from close. That depends on client readiness, system access, and how quickly we get the information and approvals we need. Larger or legacy integrations can take longer, and we will tell you the realistic date before you commit.

Do I need to replace my current software?

No for most packages. CallShield, LeadForge, ClientConnect and OpsFlow are designed to work alongside the CRM, calendar and phone system you already use. LegacyBridge exists specifically for businesses that want to keep an older system in place and automate around it.

Is there ongoing support?

Yes. Implementation includes a warranty period that covers bug fixes and system failures on delivered work. After that, a monthly retainer covers hosting, monitoring, support and optimisation. The retainer has a three-month minimum initial commitment, with thirty days written notice to cancel after that.

What happens to my data?

Client data belongs to the client. We do not use your data to train public AI models without explicit authorisation, and we keep it only as long as needed to run and support your systems. The full detail is in our Privacy Policy.

Can the AI speak to my customers as my business?

Yes, within the business rules and knowledge base you approve. It answers as your company, using the wording and escalation rules you sign off. Anything outside those rules, and any customer who asks for a person, is escalated to your team.

How do I book a call?

Use the book a call button anywhere on this site to pick a time, or call +1 (305) 709-5218. If you would rather write first, send a message through the contact page and we will reply within one business day.

Book a front-office audit Ask a question
ExohushAI eagle emblem

Ask us on the call.

Free, forty-five minutes, no obligation. If we are not a fit, we will say so.

Book a front-office audit